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LawCrust

Frequently Asked

Enterprise Questions, Answered Plainly

9 categories. 43 answers. The questions GCs, founders, procurement leaders, and audit committees ask before engaging us, with concrete, chunk-friendly answers. If your question is not here, contact us , and we will respond within one business day.

For consumer / NRI questions, see lawcrust.in/faq.

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About the Firm

Who is LawCrust?

LawCrust is the legal-consulting practice of LawCrust Global Consulting Ltd, a public limited company incorporated in 2023. The firm was founded in 2016 and rebranded as LawCrust in 2018. It serves enterprise clients across India, the United Arab Emirates, and the United States with business counsel, ALSP services, and Legal Process Outsourcing.

How long has LawCrust been operating?

LawCrust marks 10+ years of practice in 2026. The firm has served over 10,000 clients across the Group, with offices in Mumbai (HQ, Bandra Kurla Complex), Delhi, Bengaluru, Hyderabad, Kolkata, Pune, Navi Mumbai, plus international offices in Dubai (UAE) and Dover, Delaware (USA).

Is LawCrust a law firm or a consultancy?

LawCrust Global Consulting Ltd is a legal-consulting firm. It delivers business counsel, contract and document drafting, litigation management, legal risk advisory, plus ALSP and LPO services. Where matter execution requires advocacy in court under Indian rules, panel advocates are engaged on the client's behalf.

Why a public limited company?

Incorporating as a public limited company in 2023 was a structural commitment to governance, transparency, and procurement-readiness. Enterprise buyers and Western counterparties get an entity they can vendor-onboard, audit, and rely on, with statutory financial disclosures and a board that operates above any single matter.

How does LawCrust differ from a traditional law firm?

Three differences. First, the team mixes lawyers with financiers, technologists, and data analysts, so risk-pricing and matter analytics are first-class. Second, engagements are scoped against business outcomes and SLAs, not just billable hours. Third, the firm operates productized service lines (ALSP, LPO, Vetted, Legal Protect 360, FundMyCase) that cover more of the client's legal-spend footprint than a chambers-style practice.

Engagement Models & Fees

What engagement models does LawCrust offer to enterprise clients?

Four standard models: (1) Project, a fixed-fee engagement for a specific transaction, document, or filing with scope and price set in writing. (2) Retainer, an annual or quarterly fee for ongoing counsel with a defined scope of work. (3) Outcome-aligned, where appropriate (e.g. contingent recovery work, FundMyCase litigation finance). (4) Managed Service, an FTE-month or hour-pack arrangement for ALSP and LPO desks where headcount is the unit of value.

How is a typical retainer priced?

Retainers are sized to the scope of work and call cadence. For SMEs and growth-stage businesses, monthly retainers begin in the mid five-figure rupee range; mid-market and listed companies engage at higher tiers with QBR cadence and dedicated counsel. Specific quotes are written into the engagement letter before any work begins.

How long does it take to start work after first contact?

For routine matters, an engagement letter is issued within two to five business days of the scoping call. ALSP and LPO desks typically run a two-week fixed-scope pilot before broader engagement, so first delivery happens within the first calendar month for most enterprise clients.

Are first conversations chargeable?

Initial consultations are nominal. Most enterprise scoping calls run 30 to 60 minutes and are sufficient to size the engagement, identify counsel, and draft a scope letter. Where extensive pre-engagement diligence is required (large-portfolio audits, SOW design), it is converted into a paid pre-engagement assignment.

Do you sign NDAs and master-services agreements?

Yes. We routinely execute counterparty NDAs, MSAs, DPAs, and procurement-vendor onboarding paperwork before substantive work begins. Standard turnaround on a counterparty NDA review is two business days.

Business Counsel

Who is the business-counsel practice for?

Privately-held SMEs, mid-market and listed companies, founder-led startups, and Indian operations of foreign multinationals. Common buyers are GCs, CFOs, founders, and audit-committee chairs who need senior legal counsel without the cost of a full in-house team, or to extend an in-house team across new jurisdictions.

What types of contracts do you handle?

Master Services Agreements, NDAs, distribution and channel-partner agreements, employment and ESOP documents, vendor and supply-chain contracts, lease and leave-and-license agreements, joint-venture and partnership documentation, and regulatory opinions across FEMA, SEBI, RBI, and sector-specific regulators.

Do you handle cross-border M&A?

We coordinate India-side execution with international counsel for cross-border M&A across the India-UAE, India-UK, India-USA, and India-Singapore corridors. M&A advisory, deal structuring, and IBC consulting at the parent-group level are delivered by our group brand Solvencis; the LawCrust legal practice delivers the diligence, drafting, regulatory approvals, and integration work.

Can LawCrust act as our outsourced General Counsel?

Yes. The "External GC" retainer is our most common business engagement. It covers a defined scope of day-to-day commercial counsel, board advisory, governance, and compliance, with a single point of contact, monthly drumbeat, and quarterly business reviews with leadership.

Do you handle regulatory matters (SEBI, RBI, FEMA, DPDP, GDPR)?

Yes. Regulatory work is a core competency: SEBI continuous-disclosure obligations, RBI / FEMA inbound-outbound investment compliance, Companies Act and ROC filings, sectoral regulators, plus data-protection across India's DPDP Act, EU GDPR, and UK GDPR for cross-border data flows.

ALSP Services

What is an ALSP and why would I use one?

An Alternative Legal Service Provider (ALSP) delivers legal services outside the traditional law-firm model, with managed-service efficiency, flexible commercial terms, and lower delivery cost. Enterprise legal teams use ALSPs for high-volume operational work that does not require partner-rate counsel: document review, contract lifecycle management, regulatory compliance operations, and managed legal staffing.

Which ALSP service lines does LawCrust deliver?

Five pillars: (1) Document Review and e-Discovery on Relativity, Reveal, Everlaw, and DISCO; (2) Contract Lifecycle Management, drafting, abstraction, obligation tracking, CLM platform implementation; (3) Managed Services for KYC/AML, regulatory operations, subpoena response; (4) Flexible Legal Staffing for project secondments and surge capacity; (5) Legal Technology and software implementation.

How do ALSP engagements get priced?

Three pricing constructs: FTE-month for steady-state work (junior reviewer from $2,400/month fully loaded), hour packs for ad-hoc work (50 hours from $2,750), and outcome-priced (per-document or per-matter) for high-volume document review and contract abstraction. Rate cards are transparent and shared at scoping.

Can ALSP teams work alongside our existing law firm?

Yes. The ALSP desk regularly augments AmLaw, Magic Circle, and in-house teams as a managed second-line capacity. We sit on the client side of the table on commercial terms and report into either the in-house team or the panel firm, as the client prefers.

How do you ensure quality at scale?

Reviewer teams operate at a 1-team-lead-to-4-reviewers ratio with a separate QC manager doing daily sample audits, and end-of-pilot review-quality memos are issued for every engagement. ECA, first-pass, and second-pass review steps are protocolled, with privilege-review run as an independent layer.

LPO

Who is the LawCrust LPO desk for?

US and UK in-house legal departments, AmLaw firms, Magic Circle counterparts, and cross-border financial sponsors that need Tier-1 process at India economics. Common buyers are GCs, AGCs, Operations Directors, and procurement leaders managing legal spend.

Which six pillars does LPO cover?

Document Review (Relativity, Reveal, Everlaw, DISCO), Contract Lifecycle Management, Due Diligence (M&A, vendor, IP, credit), Legal Research, IP Support (patent / trademark / docketing), and e-Discovery (ECA, processing, hosting, managed review).

How does the pilot work?

Most LPO engagements begin with a two-week fixed-scope pilot. The standard pilot is a 50-hour pack at $2,750, with a four-tag review protocol on roughly 10,000 documents. Daily QC samples are reviewed by client-side associates, and a review-quality memo is issued at end of pilot before any broader engagement.

What are the security and compliance certifications?

SOC 2 Type II audit underway, ISO 27001:2022 certification in progress, GDPR + UK GDPR + DPDP-aware processing throughout, cyber-liability cover £10M, restricted-access secure rooms with biometric entry, no-mobile-device floors for review work, and per-matter access controls on the review platforms.

How is foreign-language review handled?

Reviewer teams cover English, French, Spanish, Arabic, and Hindi natively. Other languages are sourced through vetted partner networks with the same QC discipline applied. Foreign-language privilege review runs as a separate review layer where required.

Cross-Border & Compliance

Which jurisdictions does LawCrust serve directly?

Direct presence in three countries: India (HQ + 7 cities), the United Arab Emirates (Dubai), and the United States (Dover, Delaware). Cross-border matters touching the United Kingdom, Singapore, Australia, the wider MENA region, and continental Europe are handled remotely or via vetted in-country counsel partners.

Can LawCrust represent us in courts outside India?

LawCrust does not appear in foreign courts directly. For non-Indian litigation and arbitration, the firm coordinates with local in-country counsel under our oversight, integrating their work into a single matter file and a single line of communication for the client.

How are international arbitrations handled?

We support cross-border arbitration at SIAC, LCIA, ICC, and DIAC seats. Roles range from full counsel of record where appropriate to managing a panel of seat-specific advocates while LawCrust runs strategy, evidence, and reporting.

How is data protection handled across jurisdictions?

Engagements are mapped against India's DPDP Act, EU GDPR, UK GDPR, plus sector-specific frameworks like HIPAA where in scope. DPAs are negotiated as part of contracting; cross-border data transfers use SCCs or DPDP-compliant equivalents; and incident-response procedures are written into the matter SOP for high-risk engagements.

Procurement, Security & Operations

Are you procurement-onboardable as a vendor?

Yes. LawCrust Global Consulting Ltd has CIN U69100MH2023PLC413428, D-U-N-S 756069275, and standard vendor packs including W-9 / W-8BEN-E, GST registration, financial statements, and certificates of insurance available on request. Many enterprise clients onboard us via Ariba, Coupa, or Tealbook.

What insurance do you carry?

Cyber-liability cover £10M, plus professional-indemnity insurance scaled to engagement size. Specifics are shared in the procurement pack on request; higher coverages for larger engagements can be arranged.

Where does client data live?

Default data residency is India, with US and EU options available for client-sensitive workloads. Document portals and case management run on encrypted-at-rest storage, with role-based access, audit logs, and per-matter access partitioning. Specific data-residency commitments are written into the DPA.

Are reviewer and operations staff background-checked?

All reviewer and operations staff sign confidentiality agreements before access, complete background verification through accredited vendors, and operate from access-controlled facilities with biometric entry, no-mobile-device floors for review work, and per-matter access on the review platforms.

How do invoices and payments work?

Invoices are issued monthly (retainer) or on milestone (project), with NET-30 standard. Payment options include INR via direct credit, USD wire, GBP wire, AED wire, and SWIFT-backed bank transfer. Payment terms are written into the engagement letter and can be adjusted to procurement requirements.

Working with Us

How will I know my matter is being handled?

Every active matter has a dedicated point of contact, written status updates on the agreed cadence (weekly for active litigation, monthly for retainers), and an on-call escalation path for time-sensitive issues. Multi-matter portfolios get a quarterly business review with leadership.

How is confidentiality maintained?

All client information is protected by attorney-client privilege and our internal data-security protocols. Document handover is via secure portals with role-based access; we do not discuss matters with third parties without written consent; and engagement teams are partitioned per matter to avoid information leakage across clients.

Can I reach a lawyer outside business hours?

Yes. Phone lines are staffed 24/7. For active retainer clients and any matter classified as urgent in the engagement letter, on-call counsel is reachable directly without IVR or queue.

What happens if I need to escalate?

Every engagement letter names an escalation contact above the matter lead, typically a Partner-grade counsel and a Practice Head. Escalation acknowledgement SLA is four business hours; substantive response within one business day.

How does LawCrust handle conflicts of interest?

A conflict-check is run at intake and again whenever scope expands. Where a conflict exists, we either decline the engagement, screen the conflicted personnel via an information barrier and disclose to both clients, or refer the matter to a panel firm, depending on the type of conflict.

Licensing & Partnerships

Does LawCrust license its brand and products?

Yes. We license the LawCrust brand, methodology, training, and four productized service lines (Legal Protect 360, Vetted, FundMyCase, LPO Desk) to qualified partners in markets where we are not directly present. Details are on the Licensing page.

Who qualifies as a licensing partner?

Established legal, consulting, or professional-services firms in the target market, with regulatory standing or a partner-of-record arrangement to deliver legal services locally, capital and an operations team to launch within 90-180 days, and cultural fit with our methodical, technology-led delivery model.

How does the licensing process work?

Four steps: (1) Initial 45-minute call. (2) Non-binding term sheet within two weeks covering territory, scope, fees, milestones. (3) Mutual diligence and master licensing agreement with product-line schedules. (4) 90-180 day onboarding, training, technology setup, and phased market launch.

How can I start a licensing conversation?

Visit the Licensing page or the per-country page for your market under /global. Send the inquiry form, or email inquiry@lawcrust.com with the subject line "Licensing inquiry, [country]". We respond within two business days.

Still Have a Question?

Talk to a Counsel.

Phone lines staffed 24/7, no IVR. Substantive response within one business day on email. Initial scoping calls are nominal and typically size the engagement in 45 minutes.