Managed Services
Recurring legal operations work, KYC, AML, regulatory compliance, subpoena response, court-bundle preparation, run as an outcome-priced managed service. The client owns the policy; LawCrust owns the execution, the SLA, and the volumetric scaling.
Pricing
Outcome-priced (per-case, per-filing, per-KYC) for steady-state volume · FTE-month for embedded teams · Project pricing for one-off operations.
Scope of Work
What We Deliver Under Managed Services.
The named, recurring work an enterprise client engages us for in this pillar. Adjacent matters scoped on the call.
- Regulatory compliance operations (KYC, AML, sanctions screening)
- Litigation support: e-discovery, court-bundle preparation, exhibit prep
- Subpoena and information-request response
- Outsourced general-counsel desk for mid-market companies
- Compliance-pack annual filings and statutory returns
- PMLA / FIU-IND reporting workflows for fintechs
Who buys this pillar
Fintechs scaling KYC / AML volume; mid-market companies consolidating compliance operations; corporate-litigation teams scaling subpoena / information-request response; small in-house teams looking for a managed outsourced GC desk.
How we engage
From Scoping Call to First Deliverable.
- 01
Scoping call
A 45-minute conversation to size the engagement, jurisdictions, and operating cadence.
- 02
Pilot SOW
Two-week fixed-scope pilot, signed before any work begins. Reviewable deliverable at the end.
- 03
Onboarding
Secure document handover, system access, named team lead and QC manager allocated.
- 04
Operate
Ongoing delivery on the SLA. Daily QC reports, weekly status, monthly executive review.
Managed Services, Frequently Asked
Questions Buyers Ask Before Piloting.
Can you run our entire compliance operations function?
Yes for narrow scopes (KYC pipeline, AML monitoring, statutory filings). For full compliance-function outsourcing we typically run a 90-day discovery and migration before going live, with the client retaining policy ownership and chief compliance officer accountability.
How are SLAs structured?
Outcome SLAs (e.g. 95% of KYC files closed within 48 business hours, 99% privilege accuracy on review samples) plus operational SLAs (response, escalation, reporting cadence) — both written into the engagement letter.
Do you take responsibility for regulator-facing communications?
No. Regulator-facing positions remain the client's. We prepare the response, draft the cover, and brief the client team for the regulator interaction itself.
How is volume scaling handled?
Steady-state operations run on a fixed team. Volume surges (regulator notice spikes, M&A diligence onboarding) trigger a documented surge-capacity provision in the engagement letter, with notice periods, capacity caps, and surge pricing pre-agreed.
Other ALSP Pillars
Pair Managed Services With Another Pillar.
Document Review & e-Discovery
Analysis of large data sets for litigation, regulatory investigation, and internal review. ECA, first-pass, an…
Read the pillar →Contract Lifecycle Management
Drafting, negotiation, abstraction, and management of contracts at portfolio scale, integrated with your CLM s…
Read the pillar →Flexible Legal Staffing
High-skill attorneys and paralegals on demand, for fixed-duration projects, secondments, and capacity surges. …
Read the pillar →Legal Technology & Software
Tools and integrations that automate the work that does not need a senior lawyer, deployed alongside the peopl…
Read the pillar →Pilot · Managed Services
Bring us the managed services matter.
Two weeks, fixed scope, reviewable output, before any broader engagement. Outcome-priced (per-case, per-filing, per-KYC) for steady-state volume · FTE-month for embedded teams · Project pricing for one-off operations.