Skip to content

Effective Date: [July 2, 2025]

This Privacy Policy describes how LawCrust (“we,” “us,” or “our”) collects, uses, and discloses information when you use our App and our online appointment booking and case management services (collectively, the “Services”).

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Services to you.

a. Personal Information You Provide Voluntarily

When you use our App, you may provide us with personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:

  • Personal Details: Name, email address, phone number.
  • Booking Details: Consultation type, preferred appointment slots.
  • Optional Notes/Messages: Any additional notes or messages you choose to provide.
  • Case-Related Information: Any information you provide related to your legal case, which may include sensitive personal data.
  • Communication Content: Records of your correspondence with us (e.g., emails, chat messages).
  • Payment Information: If applicable, details required for processing payments (e.g., credit card information), though this is typically handled by third-party payment processors.

This helps us facilitate consultations and improve your experience.

b. Usage Data

We may also collect information about how the Services are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

c. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

  • Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
  • Other Tracking Technologies: Beacons, tags, and scripts are used to collect and track information and to improve and analyze our Services.

2. How We Use Your Information

Your information is used for various purposes, including:

  • To Provide and Maintain Our Services: This includes booking and managing consultations, and facilitating case management.
  • To Communicate with You: Sending updates, reminders, and responding to your inquiries.
  • To Improve Our Services: Understanding how our Services are used helps us enhance functionality and user experience.
  • For Legal Consulting Purposes: Using case-related information to provide legal advice and representation as per our engagement agreement.
  • To Process Payments: For billing and processing payments for services rendered.
  • To Display News Articles: To provide you with relevant news and information.
  • To Enable Location-Based Features: After obtaining your explicit consent, to determine your region for tailored services.
  • To Ensure Security: Detecting, preventing, and addressing technical issues or fraudulent activities.
  • To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.

We NEVER sell your data for marketing purposes.

3. How We Share Your Information

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information when you give us explicit consent to do so.
  • For Legal Proceedings: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • To Our Service Providers: We may employ trusted third-party companies and individuals to facilitate our Services (e.g., hosting, analytics, payment processing). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • To Protect Our Rights: To protect the rights, property, or safety of LawCrust, our clients, or others.

4. Permissions

The App may request the following permissions to enable core functionalities:

  • Internet Access: To enable communication and access online services.
  • Notifications: To remind you of appointments and provide important updates.
  • Location: To determine your region for tailored services, only after user consent.

Permissions are requested for core functionalities only.

5. Third-Party Services

We use trusted third-party services to support our App’s functionality. These services have their own privacy policies:

6. Data Security

The security of your data is paramount to us. We protect your personal data using modern security practices and encryption methods against unauthorized access or misuse. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Retention

We keep your data only as long as needed to fulfill services and for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon request, we securely delete your information.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:

  • Right to Access: The right to request copies of your Personal Information.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: The right to request that we erase your Personal Information, under certain conditions.
  • Right to Restrict Processing: The right to request that we restrict the processing of your Personal Information, under certain conditions.
  • Right to Object to Processing: The right to object to our processing of your Personal Information, under certain conditions.
  • Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

9. Children’s Privacy

The App is not intended for children under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

Our Privacy Policy may be updated over time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

Have questions or concerns?