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LawCrust is committed to upholding your privacy and providing comprehensive control over your personal information. Should you choose to discontinue your use of our services, you have the option to delete your account directly within the LawCrust application. This process is designed to ensure the permanent and secure removal of your data from our systems.

1. Procedure for Account Deletion

To initiate the deletion of your account and all associated data, please follow these sequential steps within the LawCrust mobile application:

  1. Launch the LawCrust application.
  2. Navigate to the “Profile” section.
  3. Select “Settings.”
  4. Scroll to locate and select “Delete Account.”
  5. Confirm your intention to permanently delete your account.

Upon successful confirmation, your account and all corresponding data will be irrevocably deleted and cannot be restored.

2. Data Subject to Deletion

The deletion of your account encompasses the removal of the following data categories:

  • Your complete user profile, including authentication credentials (email/phone).
  • All personal and legal consultation records.
  • Any documents or media previously uploaded.
  • Comprehensive booking and payment history (if applicable).
  • All personal preferences and application usage data.

This deletion process is irreversible and is executed securely via our backend infrastructure, powered by Firebase.

3. Data Retention Exceptions (If Applicable)

LawCrust does not retain personally identifiable information subsequent to account deletion. However, certain non-personally identifiable data may be retained under specific circumstances:

  • 🔹 Anonymized logs, maintained for purposes of system integrity, security, and analytical insights.
  • 🔹 Records mandated for retention due to legal or regulatory compliance obligations (only when strictly necessary).

It is important to note that none of this retained data will be linked or traceable to your individual identity.

4. Assistance with Account Deletion

Should you encounter difficulties in accessing the application or experience any issues during the account deletion process, you may request manual deletion by contacting our support team:

  • 📧 Email: inquiry@lawcrust.com

When contacting us for assistance with account deletion, please ensure to include your registered phone number or email address for verification purposes.

5. Account Re-creation

You are permitted to reinstall the application and create a new account at any time subsequent to deletion. However, please be advised that previously deleted data will not be recoverable.